Duty of Disclosure: What does it mean?
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The Duty of Disclosure sounds important and it is. If you want to purchase an insurance policy, you must comply with the Duty of Disclosure. Duty of Disclosure is a … Read More

Claims Explained:  Why do I need a Police Report?
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Most if not all travel insurance policies carry a condition that you must provide a police report to support a claim for loss or theft of property. In fact, some … Read More

Smartraveller Travel Warnings Explained
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The Australian Department of Foreign Affairs and Trade (DFAT) provides travel advices for more than 170 countries on their smartraveller website. Did you know that the level of the smartraveller … Read More

Salvage: What is it & how does it affect a claim?
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Salvage is a basic principle of insurance. Salvage simply means that once a claim for a damaged item has been paid, the insurer takes ownership of the item.  The insurer … Read More

Contagious Diseases Series: Norovirus
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Norovirus is a highly contagious illness. Norovirus is often called the “cruise ship illness” because when an outbreak occurs onboard, this often hits the news. The risk of contracting Norovirus … Read More

Turbulence: Staying Safe Onboard
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Turbulence is simply part and parcel of air travel. Whilst turbulence during flight is extremely common, it can be unsettling for many travellers. Although it can strike fear in even … Read More

Denied Entry: Your rights & responsibilities
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For many people, being denied entry at the Immigration counter is one of their worst travel nightmares. Have you ever thought about what happens if you are denied entry into a … Read More

Privacy: Important Info for Travellers
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The Privacy Act 1988 is Commonwealth legislation which regulates the manner in which certain organisations collect, use and disclose personal information. Compliance with privacy legislation is mandatory for insurance companies. … Read More

Contagious Diseases Series: Dengue Fever
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Dengue Fever is a viral illness which is common in tropical areas. Symptoms of Dengue Fever can range in severity with a mild case feeling like a dose of the … Read More

Delayed Baggage Compensation
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Delayed baggage is a right royal pain in the “you-know-where”. If you’ve ever had to deal with delayed baggage after a long haul flight, you know just how true this … Read More

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