Claims Explained

Ending up is hospital isn’t ideal when holidaying overseas. But it can happen and a little advance preparation can help – just in case your trip does involve an impromptu … Read More

Have you heard the term “Contribution”?  If not, you’re not alone. Sometimes, there are two policies in force which cover the same trip. This could be because you purchased your … Read More

If you’re well travelled, chances are your baggage has taken a battering during transit. Sometimes it’s just minor scuffing and scratching but what happens when your suitcase arrives on the … Read More

Do you know someone who has done it?  Maybe you’ve been tempted yourself. Is it really fraud if you’re only inflating the value of a lost item by a few … Read More

For some, staying in a hostel is the only way to go.  For others, it is a necessity particularly when it comes to stretching the travel budget. Whatever your reason … Read More

If you’ve ever been denied boarding, you’ll know just how downright annoying it is. No one likes to be denied boarding so what are your rights if the airline refuses … Read More

We all hope it never happens but the sad truth is that sometimes, a holiday ends in tragedy. According to the Department of Foreign Affairs and Trade, approximately 1,300 Australians … Read More

Like most things in life, a bit of preparation when travelling with food intolerance is key. Minimise your stress and enjoy your trip as much as possible by planning a … Read More

Most insurance policies carry an excess.  But do you know what it is and how it is applied? The excess is the amount you pay if you make a claim that … Read More

Heading overseas or planning a trip? Be a savvy traveller and get the low down on travel insurance cover for terrorism. It’s a sad truth that the modern traveller is … Read More