Claims Explained: Onus of Proof
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Onus of Proof sounds like a legal concept and it is. Onus of Proof isn’t complicated though – it just refers to the responsibility of proving (or disproving) a fact. … Read More

Compulsory Travel Insurance:  Which countries?
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Compulsory travel insurance is becoming more common these days with some countries denying entry in cases where the traveller is uninsured. It can be a little tricky too as some … Read More

Cancellation Cover: Do you really need it?
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Most travel insurance policies include Cancellation cover but how do you know if you need it? To decide, it’s important to make sure you understand what the Cancellation section covers and … Read More

Claims Explained: Why is an investigator involved?
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Being told your claim has been referred to an investigator could make you feel a little nervous. If your insurer appoints an investigator to review your claim, does this mean … Read More

Delayed Baggage Compensation
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Delayed baggage is a right royal pain in the “you-know-where”. If you’ve ever had to deal with delayed baggage after a long haul flight, you know just how true this … Read More

Premium Refund:  What You Need to Know
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Have you ever wondered if you can get a premium refund if you cancel the trip or come home earlier than planned? A premium refund is possible in certain circumstances … Read More

Contribution: is having two policies a problem?
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Have you heard the term “Contribution”?  If not, you’re not alone. Sometimes, there are two policies in force which cover the same trip. This could be because you purchased your … Read More

Damaged Baggage: Can I claim against the airline?
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If you’re well travelled, chances are your baggage has taken a battering during transit. Sometimes it’s just minor scuffing and scratching but what happens when your suitcase arrives on the … Read More

Travel Insurance Fraud – is it really a crime?
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Do you know someone who has done it?  Maybe you’ve been tempted yourself. Is it really fraud if you’re only inflating the value of a lost item by a few … Read More

Hotel, Hostel or B&B? What sort of traveller are you?
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The type of accommodation you choose really depends on the style of holiday you are looking to take. If you are a very laid back, book-as-you-go kind of person, a … Read More

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