Damaged Baggage: Can I claim against the airline?
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If you’re well travelled, chances are your suitcase has taken a battering during transit. Sometimes it’s just minor scuffing and scratching but what happens when your suitcase arrives on the … Read More

Travel Insurance Claim Fraud – is it really a victimless crime?
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Do you know someone who has done it?  Maybe you’ve been tempted yourself. Is it OK if you’re only inflating the value of a lost item by a few dollars?  … Read More

Hotel, Hostel or B&B? What sort of traveller are you?
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The type of accommodation you choose really depends on the style of holiday you are looking to take. If you are a very laid back, book-as-you-go kind of person, a … Read More

Hostel Theft Risk: Keeping your belongings safe
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For some, staying in a hostel is the only way to go.  For others, it is a necessity particularly when it comes to stretching the travel budget. Whatever your reason … Read More

Denied Boarding – Are you entitled to compensation?
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If you’ve ever been denied boarding, you’ll know just how downright annoying it is. No one likes to be denied boarding so what are your rights if the airline refuses … Read More

Policy Excess – what is it and how does it work?
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Most insurance policies carry an excess.  But do you know what it is and how it is applied? The excess is the amount you pay if you make a claim that … Read More

Can You Rely on Credit Card Insurance?
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As a travel insurer, one of the most common questions we get asked is why someone should take out a stand alone travel insurance policy when they already have free … Read More