Claims Explained:  Why do I need a Police Report?
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Most if not all travel insurance policies carry a condition that you must provide a police report to support a claim for loss or theft of property. In fact, some … Read More

Smartraveller Travel Warnings Explained
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The Australian Department of Foreign Affairs and Trade (DFAT) provides travel advices for more than 170 countries on their smartraveller website. Did you know that the level of the smartraveller … Read More

Salvage: What is it & how does it affect a claim?
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Salvage is a basic principle of insurance. Salvage simply means that once a claim for a damaged item has been paid, the insurer takes ownership of the item.  The insurer … Read More

Turbulence: Staying Safe Onboard
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Turbulence is simply part and parcel of air travel. Whilst turbulence during flight is extremely common, it can be unsettling for many travellers. Although it can strike fear in even … Read More

Denied Entry: Your rights & responsibilities
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For many people, being denied entry at the Immigration counter is one of their worst travel nightmares. Have you ever thought about what happens if you are denied entry into a … Read More

Privacy: Important Info for Travellers
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The Privacy Act 1988 is Commonwealth legislation which regulates the manner in which certain organisations collect, use and disclose personal information. Compliance with privacy legislation is mandatory for insurance companies. … Read More

Delayed Baggage Compensation
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Delayed baggage is a right royal pain in the “you-know-where”. If you’ve ever had to deal with delayed baggage after a long haul flight, you know just how true this … Read More

DVT Travel Risk: What you need to know
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Deep Vein Thrombosis (DVT) is a serious risk for travellers. Whilst it is thought that long haul travel increases the risk of DVT, it is not confined to air travel.  … Read More

Wild Monkey Risk: How to avoid being attacked
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If you’re going to Bali, you probably plan to visit the Ubud Monkey Forest. In fact, you can pretty much see a wild monkey in most Asian countries … and … Read More

Overseas Hospital Tips
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Ending up is hospital isn’t ideal when holidaying overseas. But it can happen and a little advance preparation can help – just in case your trip does involve an impromptu … Read More

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