Sometimes, unexpected events can affect your travel plans.

For up to date information on what's happening around the world and how your policy might be able to help if your trip is affected, please refer to the following Travel Alerts.  These Alerts will also help if you are looking to purchase a policy to cover travel to an affected region.

British Airways Strikes – September 2019
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British Airways have notified travellers that there will be significant delays and cancellations impacting flights on 9, 10 and 27 September 2019. As this British Airways strike event is now … Read More

Hong Kong Protests – 5 August 2019
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Demonstrations in Hong Kong have been ongoing since June 2019.  From 5 August 2019, these demonstrations have led to flight cancellations and disruption to scheduled transport services. News of disruption … Read More

Bali – Mt Agung – 31 December 2018
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Bali Ash Cloud Claim Advice Flights between Australia and Bali are currently operating as normal but ash cloud may affect flights over the next few days. Mount Agung is a … Read More

Anak Krakatoa – 23 December 2018
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Issued: 23 December 2018 The powerful tsunami that hit the coast around Indonesia’s Sunda Strait between Jakarta and Sumatra was likely caused by the eruption and land-slip from Anak Krakatoa. At … Read More

Lombok Earthquake – 5 August 2018 @ 21:46AEST (CLOSED)
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Updated:  10 August 2018 – Lombok & Gili Islands – Reconsider your need to Travel Issued:   7 August 2018, 21:00 AEST 7.0 Earthquake on Lombok, Indonesia. On 5 August … Read More

Greece – Fires – Claims Advice (CLOSED)
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Issued:   25 July 2018 Greece is experiencing significant wildfires that broke out Monday (23/7/18) afternoon (local time) with 91 people dead so far, burning through forests and homes of … Read More

Ambae, Vanuatu – Volcano Claim Advice (CLOSED)
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Issued:   27 July 2018 Following an increase in the ongoing volcanic activity on Ambae, Vanuatu, a state of emergency has been re-instated after the September 2017 eruption and compulsory … Read More

Bali Ash Cloud Advice – November 2017
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Bali Ash Cloud Claim Advice Flights between Australia and Bali are currently operating as normal but ash cloud may affect flights over the next few days. Mount Agung is a … Read More

Bali Ash Cloud Claim Advice – September 2017 (CLOSED)
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Bali Ash Cloud Claim Advice UPDATE – Effective 11:00 AEST on 6 November 2017 The alert status of Mount Agung has been downgraded.  The volcano is still active and a … Read More

Travel Alert – Nice Terror Attack (CLOSED)
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Bastille Day Attack in Nice Important information for policyholders in relation to the terror attack in Nice. On Thursday 14th 2016, Mohamed Lahouaiej Bouhlel drove a large truck through crowds … Read More

Turkey Airport Attack (CLOSED)
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Turkey Airport Attack Important information for policyholders in relation to the Turkey airport attack. On Tuesday 28 June 2016, suicide bombers opened fire on travellers and then detonated  explosive vests at Ataturk … Read More

Brussels Terrorist Attack (CLOSED)
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Brussels Terrorist Attack Important information for policyholders in relation to the Brussels terrorist attack. On 22 March 2016, two explosions were reported at Brussels airport (Zaventum) and at Maalbeek metro … Read More